Return Policy
Return and Refund Policy
Last updated: May 04, 2023
Thank you for shopping at PepoSmart.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Application means the software program provided by the Company downloaded by You on any electronic device, named PepoSmart
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Trinitar Solutions LLP, 99a/3 South Street, Rajapalayam Taluk.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Application.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: support@peposmart.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 14 days
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: support@peposmart.com
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This is a small sampling of the eclectic array of our clients' reviews.
Mario Suntar
CEO at WoodBows
I discovered that PepoSmart is a valuable asset in our quest for efficient collaboration and seamless work management. Its intuitive interface, customization capabilities, and robust features have significantly streamlined our workflows, leading to enhanced productivity and team coordination. The continual improvements and commitment to user satisfaction further encourage me to recommend it. PepoSmart excels in task management and collaboration, enabling us to efficiently create, assign, and track tasks. Features like the commenting system, task mentions, and notifications have greatly improved our teams communication and coordination.
Stephen Jay
CEO at Charis IT
PepoSmart is a robust productivity solution that empowers diverse teams in my company to work in their preferred ways. Additionally, we have effectively harnessed PepoSmart to establish transparency across the entire organization. While I have experienced some variability in the supports ability to think creatively when resolving issues, my account team has consistently been a reliable source of assistance.
Peter K
CFO at AppTecHub
PepoSmart has become indispensable to me, significantly reducing work-related stress. It enables me to effortlessly monitor my business, simplifying the process of tracking and targeting individual users using comprehensive metrics, all within a single application. Prior to adopting this platform, I had to juggle various apps to plan, organize, and complete tasks, resulting in a wasteful expenditure of time across multiple tools. The interactive user interface, along with its statuses, labels, and customizable templates, is truly remarkable and greatly enhances my daily workflow by providing a quick and clear view of task movement and progress.
Joanna Webb
Doctor at Joanna Clinic
The product is outstanding, achieving a perfect equilibrium between structured efficiency and boundless flexibility, making it adaptable to virtually any work management method or combination thereof.
Christopher Thomas
Sales Manager at TrinityWired
Our developer team within the organization fully leverages this software to its fullest extent. It plays a pivotal role in task assignment, enabling us to establish a seamless workflow. With its tracking capabilities, we can easily determine when a task was created, who it is assigned to, whether it is in review or already completed. In a collaborative workspace, a reliable software like PepoSmart is a true lifesaver, helping us avoid chaos. We are genuinely pleased with our use of this software.
John Miller
YouTuber
Incorporating PepoSmart into my professional workflow has been a life-changing experience. Working in marketing for multiple clients simultaneously, PepoSmart has provided me with the tools to manage each client with confidence, ensuring that I can effectively handle numerous tasks without dropping the ball on any of them.
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